SureSmile Login Guide: Accessing Your Account, Aligner Info and Support
The SureSmile login portal is the go-to platform for orthodontic patients and professionals using SureSmile aligners and services. Whether you’re a dental provider tracking a patient’s progress or a user reviewing your treatment plan, logging in gives you access to essential tools, updates, and communications related to your customized smile transformation.
SureSmile, a product of Dentsply Sirona, is known for offering clear aligners designed using precise digital imaging and robotic technology. Through SureSmile U (their online education platform), providers and patients can stay updated with the latest best practices and treatment plans.
In this comprehensive guide, I’ll walk through the SureSmile login process, how to register, how to get in touch with SureSmile customer service, how it compares to Invisalign, what SureSmile aligners cost, and how to get the most out of your account.
How to Log in to SureSmile
Logging into SureSmile depends on whether you’re a dental professional or a patient. Most SureSmile users are orthodontists, dental practices, or labs.

Steps for Professional SureSmile Login
- Visit the official SureSmile login page: https://login.suresmile.com
- Enter your registered email and password
- Click Sign In to access your dashboard
After logging in, you can manage aligner orders, check case status, upload scans, view treatment plans, and more.
SureSmile U Login (For Training and Education)
SureSmile U is a professional training hub for orthodontists and staff. Here’s how to access it:
How to Register for a SureSmile Account
Patients usually don’t create SureSmile accounts directly; their treatment is managed through dental professionals. However, providers can register by contacting Dentsply Sirona or via the SureSmile site.
For Providers:
- Go to https://www.suresmile.com/for-providers
- Click on “Become a Provider”
- Fill in your practice details, including:
- Name
- Practice address
- Contact number
- Submit the form and await onboarding instructions from SureSmile reps
Features Available After Login
Once you’re logged into your SureSmile dashboard (or SureSmile U), here are the tools and features accessible:
For Orthodontic Providers:
For SureSmile U Users:
SureSmile Customer Service and Contact Info
If you face login issues or need help with treatment plans or scanning equipment, SureSmile’s customer service is available to assist.
| Contact Method | Details |
| Customer Service Phone | 📞 +1 (888) 672-6387 |
| [email protected] | |
| Website | https://www.suresmile.com |
| Contact Form | https://www.suresmile.com/contact-us |
| Support Hours | Monday – Friday, 8 AM – 5 PM CST |
The support team can help with login recovery, aligner order tracking, technical issues, and training queries.
Troubleshooting SureSmile Login Issues
If your SureSmile login isn’t working, here’s what to do:
| Issue | Cause | Solution |
| Forgot password | Login credentials not saved | Click “Forgot Password” on the login page to reset it |
| Wrong login credentials | Typo or incorrect email | Double-check your spelling and try again |
| Account not yet activated | Onboarding not complete | Contact support to confirm your registration |
| Site not loading | Browser incompatibility or cache error | Use Chrome or Edge, clear cache, or try incognito mode |
| Training portal access denied | Not yet enrolled in SureSmile U | Register or request access via your provider account |
What Are SureSmile Aligners?
SureSmile aligners are clear, removable trays used to straighten teeth. Customized using 3D imaging and robotic laser cutting, they provide a comfortable and efficient alternative to braces.
Key Features:
Orthodontists use SureSmile software to map the entire treatment plan before you wear the first tray. This offers a predictable path to straighter teeth, often in fewer months than traditional braces patient treatments often also utilize MetDental Provider Login to streamline billing and insurance claims for a seamless practice workflow.
SureSmile vs Invisalign: What’s the Difference?
Many patients ask how SureSmile compares to Invisalign. Here’s a breakdown:
| Feature | SureSmile | Invisalign |
| Manufacturer | Dentsply Sirona | Align Technology |
| Clear aligners | Yes | Yes |
| Custom treatment plan | Yes, robotic mapping | Yes, digital SmartTrack planning |
| Price range | $3,000 – $6,000 | $3,500 – $8,000 |
| Attachment options | Available | Available |
| Direct-to-consumer | No – only through dentists/orthos | No – requires provider supervision |
| Comfort & fit | Smooth edges, robotic precision | Patented material & edge bevels |
| Visibility | Very low visibility | Very low visibility |
Conclusion: Both options are effective. SureSmile may offer more affordable pricing and faster production time depending on the provider.
SureSmile Cost: How Much Does It Cost?
The SureSmile cost depends on the complexity of your case and the dentist’s fees.
Typical Pricing:
Insurance Coverage: Many dental insurance plans partially cover SureSmile aligners under orthodontic treatment. Ask your provider for a pre-authorization check.
Payment Plans: Most dental offices offer interest-free monthly plans.
How to Track Your SureSmile Treatment
After login, providers can update treatment progress in the SureSmile system. Patients can usually request updates directly from their dentist.
Treatment Tracking Includes:
SureSmile aligners typically require a new tray every 1–2 weeks depending on the provider’s plan.
Final Thoughts
Whether you’re a provider managing aligner treatments or a patient curious about progress, the SureSmile login portal is your starting point. From uploading intraoral scans to tracking case approvals and accessing aligner details, the system offers everything needed to stay informed and on track. SureSmile stands out in the orthodontic world with its advanced precision and partnership with Dentsply Sirona, a trusted name in dental innovation. With a lower price point than some competitors and full professional oversight, SureSmile is an excellent solution for achieving a straighter, healthier smile.







