ADT Login: Full Guide to Account Access, App Control, Payment & Troubleshooting
The ADT login is the gateway to controlling one of the most trusted home security systems in the United States. Whether you need to arm your security system remotely, view live camera footage, pay a bill, or access customer service, logging into your ADT account is essential. ADT provides several portals and apps to accommodate different users such as ADT Control, MyADT, and ADT Pulse each designed to deliver secure and seamless functionality.
In this detailed guide, you’ll learn how to log in via desktop or mobile, navigate the differences between ADT Control and Pulse, pay your bill online, troubleshoot errors like “ADT login failed due to network error,” and connect with ADT customer service. Whether you’re a new or existing customer, managing your ADT security setup starts with the right access strategy.
How to Log In to ADT from a Web Browser
ADT provides secure browser-based access through the MyADT portal. From this centralized dashboard, users can view billing, update personal details, and manage appointments or service requests.

Step-by-Step Web Login:
- Open your browser and go to https://www.myadt.com
- Click the “Login” button in the upper-right corner
- Enter your registered email address and password
- Complete two-step authentication (email/SMS code) if prompted
- Click Submit to access your ADT dashboard
Once logged in, you can manage your profile, update billing info, review service history, and submit support tickets.
ADT Control: Login and Features
ADT Control is the newest cloud-based platform offered by ADT, replacing older interfaces for most residential users. It allows you to control lights, locks, thermostats, and security settings from anywhere.
How to Log In to ADT Control:
- Go to https://control.adt.com
- Use your ADT Control username and password
- Complete security verification
- Access features like:
Arm/disarm your system remotely
View security camera footage
Receive real-time alerts
Customize device automation
If you’re unsure whether you’re using ADT Control or Pulse, your installation documents or customer service can confirm. If you also manage business accounts like food service vendors, check out our US Foods Login guide for quick access.
ADT Pulse Login for Legacy Systems
ADT Pulse is an earlier version of ADT’s smart home platform. While newer customers are set up with ADT Control, many long-time users still access their system through Pulse.
Steps to Access ADT Pulse:
- Visit https://portal.adtpulse.com
- Enter your login credentials
- Use two-factor authentication (if enabled)
- Access the interface to:
Arm/disarm your system
Manage automation (lights, locks, thermostats)
Watch recorded camera feeds
The ADT Pulse system continues to be supported but may be phased out in favor of Control.
ADT Login via Mobile App
The ADT app is designed for seamless on-the-go access. Depending on your system, you’ll use the ADT Control or ADT Pulse app—both available on iOS and Android.
Using the ADT App:
- Download the correct version:
ADT Control app for most new systems
ADT Pulse app for older installations - Log in with your existing credentials
- Use Face ID or Touch ID for fast access
- Key app features include:
Arming/disarming the system
Viewing live and recorded video
Customizing automation
Receiving push notifications
The app provides full access to your security system, even when you’re miles away from home.
ADT Login Payment: How to Pay Your Bill Online
The MyADT portal also lets users manage billing. Here’s how to make a secure ADT login payment:
Steps to Pay Your ADT Bill:
- Visit https://www.myadt.com
- Log in using your ADT credentials
- Navigate to Billing
- Choose Make a Payment
- Enter your credit/debit card or bank account details
- Confirm and submit payment
You can also:
- Set up automatic monthly payments
- Download PDF invoices
- View billing history
This tool streamlines your account management and helps avoid service interruptions.
ADT Account Access for Existing Customers
If you’re an ADT existing customer returning after a break or switching devices, your previous credentials remain valid. Here’s how to regain access quickly:
If your email or number has changed, contact customer service to reset your details securely.
ADT Login Failed Due to Network Error
One common issue users face is the ADT login failed due to network error. This message typically occurs during app login and can block you from accessing security features.
Common Causes and Fixes:
| Issue | Resolution |
| Weak or unstable internet connection | Switch to another Wi-Fi or use mobile data |
| App is outdated | Update to the latest version via App Store or Google Play |
| Cache or device issues | Force close and restart the app or reboot your device |
| Server-side problems | Visit https://status.adt.com for updates |
| VPN or firewall interference | Disable VPN or security software temporarily |
If none of these solutions work, uninstall and reinstall the app, or contact ADT support directly.
ADT Customer Service Contact Information
Need help with login issues, payments, or technical setup? ADT’s customer service is available via phone, chat, and online tools.
ADT Contact Details:
- General Support Phone: 1-800-521-1734 (24/7)
- Billing Questions: 1-800-280-6946
- Live Chat: https://www.adt.com/help
- Email Support: Submit via the MyADT portal
- Mailing Address:
ADT LLC
P.O. Box 650485
Dallas, TX 75265-0485
Final Thoughts
Mastering your ADT login is key to securing your home or business. From web access to mobile apps, from ADT Control to Pulse, each login method gives you direct control over alarm systems, live video, automation, and payment management. Whether you’re a new customer just getting started or an existing customer logging in after a while, following the right steps can help you avoid errors and delays. If you ever run into issues like “ADT login failed due to network error,” remember to troubleshoot systematically and never hesitate to contact ADT customer service for fast resolution. With the right tools and access methods, you’re always just a few clicks away from complete control over your ADT security environment.







