eLeads Login Guide: How I Access the Automotive CRM for Sales and BDC
I work in automotive sales, and using the eLeads login is part of my daily routine. eLeads CRM also known as CDK Elead gives me everything I need to stay on top of lead management, customer follow-ups, service reminders, and team accountability. Whether I’m on the floor, at my desk, or following up after hours, this CRM helps me convert leads into lifelong customers.
eLeads is more than just a contact database. With robust tools for sales reps, BDC agents, and managers, it’s designed to help automotive professionals like me work smarter not harder. I use it to schedule calls, log showroom visits, send emails, and measure how my team is performing.
This guide breaks down how I log in to eLeads, what features I use most, how I troubleshoot access issues, and why every dealer I’ve worked with depends on this platform.
Why eLeads CRM Matters for My Day-to-Day Sales Work
Whether I’m reaching out to internet leads or following up on service customers ready to trade in, I rely on eLeads to keep me organized and proactive. Here’s what makes it critical for me:
If your dealership uses eLeads, logging in regularly and using its features is the fastest way to improve productivity and customer satisfaction.
How I Log in to eLeads CRM (Step-by-Step)
1. eLeads Login via Desktop
Most days I log in on a desktop because it gives me the full interface with dashboards, alerts, and more control.
Steps I Follow:
- Go to https://www.eleadcrm.com
- Click the “Client Login” button at the top right
- Select your portal (eLeads CRM or BDC)
- Enter my username and password
- Click Sign In
Once logged in, I can see my tasks, appointments, fresh leads, and alerts.
Pro Tip: I bookmark the login page so I don’t waste time each morning.
2. Mobile Login to eLeads CRM
I also use the eLeads Mobile CRM app on my phone. It’s not as detailed as desktop, but it’s great for:
How I Log In on Mobile:
The app syncs with the web dashboard in real-time, so I never miss a lead.
What to Do If You’re a New User
If you’re just starting at the dealership, your eLeads login will be created by your system administrator.
Steps to Activate My New Account:
Your access level will depend on your role—sales, BDC, or manager.
Resetting My eLeads Password
Forgetting your password is no big deal—it happens to everyone. Here’s how I fix it:
- Go to the eLeads login page
- Click “Forgot your password?”
- Enter the email or username associated with your account
- Follow the link sent to your inbox
- Set a new password (minimum 8 characters, mix of numbers and letters)
If I don’t see the reset email, I always check my spam folder first.
Common Login Problems I’ve Encountered
Here’s a quick look at the login issues I’ve faced and how I resolved them.
| Issue | Cause | Fix |
| Wrong password | Typo or expired login | Reset using “Forgot Password” link |
| Account locked | Too many failed login attempts | Wait 15 minutes or contact my admin |
| Can’t access from home | Firewall or VPN conflict | Switched to a secure home connection |
| Blank dashboard | Browser compatibility issue | Switched to Chrome or cleared cache |
| Mobile app won’t sync | Weak connection or outdated app | Reinstall or reconnect to Wi-Fi |
My Favorite Features After Login
Once I’m logged in, here’s what I use the most on the eLeads platform:
Lead Management Dashboard
This is the heart of my daily workflow. I can sort leads by source, temperature, and last contact date. It keeps me from letting anything fall through the cracks.
Tasks and Follow-Up Calendar
The calendar tells me exactly who to call and when. I can even sync it with my mobile device or dealership CRM calendar.
Texting and Email Templates
I use built-in message templates to follow up faster. The system tracks who opened my emails or clicked on links—game changer for hot leads.
Reporting Tools for Managers
My manager monitors key metrics like contact rate, appointments set, and closing ratio all presented visually and easy to access much like how Dealertrack Login gives staff quick access to financing and compliance data.
Security Best Practices I Follow
Because I work with sensitive customer data, I follow these steps to keep my login secure:
Contacting eLeads Support
When I run into a login or technical issue that I can’t fix, I contact eLeads support.
Support Channels I Use:
They’re always responsive and quick to resolve access problems.
Final Thoughts
The eLeads login gives me access to one of the most powerful tools in automotive sales. It’s not just about logging in it’s about what I can achieve after I do. With centralized lead management, automated workflows, and mobile flexibility, I stay on top of every opportunity. If you’re part of a dealership that uses CDK eLeads, make logging in and using its features part of your daily habit. It’ll make you more efficient, accountable, and successful in every interaction you have with potential buyers.
